The Effects of Using Information Technology to Support Evaluation
By A Mystery Man Writer
Description
Organizations that must respond quickly to environmental pressures look for tools to assist in that response. Information technology may be one tool to facilitate the response. In this study the possible effects of using information technology, specifically a decision support system, in the feedback segment of one organization's strategic management loop were examined. The organization was one region of the Board of Probation and Parole in a central state. Personnel included administrators, parole officers and clerical workers. The information technology was an off-the-shelf software product called PlanRight. This study is significant for two reasons: a new application for information technology was examined and the adequacy of a generic computerized tool designed to be suitable for various operations was explored. This study was a case study. Two months of data were taken prior to the implementation of the decision support system, and four months of data were taken after the system was implemented. Questionnaire data taken before system implementation provided descriptive characteristics of the organization. Follow-up surveys and interviews at the conclusion of the study were used to evaluate employee perceptions. The study was done in three phases. During phase one questionnaires were distributed and returned. During phase two, goals, plans and evaluation criteria were formulated and plans were implemented. Feedback was obtained and evaluated through the use of the decision support system enabling reaction to the feedback data. In phase three perceptions of administrators and parole officers were elicited using follow-up surveys and semi-structured interviews. Three propositions guided the evaluation of the study's outcomes. These propositions dealt with performance toward goal achievement, satisfaction with feedback processes and quality of plans formulated for the project. Performance was moderately successful. Satisfaction with processes was high. Speed of obtaining feedback was considered high by administrators and paroled officers. Quality of processes and outcomes was evaluated to be good.
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The Health Information Technology Reference-based Evaluation Framework
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Assessment: Individual Report (2000 - 3000 words)
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Chapter 5: The impact of information technology
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Technology and Evaluation: Does ICT Change the Relationship between Evaluators and Evaluation Users?
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Board Strategic Vision & Policies - Long Island Business Institute
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Factors Affecting the Successful Implementation of ICT Projects in Government by Academic Conferences and publishing International - Issuu
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Performance Management – Part 4: Technology Involvement
The Effects of Using Information Technology to Support Evaluation of Feedback and Implementation of Adjustments in an Organization's Strategic Planning Process - UNT Digital Library
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Nutrients, Free Full-Text
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PDF) Systematic Review: Impact of Health Information Technology on Quality, Efficiency, and Costs of Medical Care
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Information Technology in Industry - Web of Science (Emerging Sources Citation Index) by itiijournal - Issuu
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Digital Health COVID-19 Impact Assessment: Lessons Learned and Compelling Needs - National Academy of Medicine
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USE OF ICT IN EDUCATION ONLINE COMPUTER BASED TEST
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– Alaska Native Corporation (ANC)
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Using Health Care Information Technology to Evaluate and Improve Performance and Patient Outcomes
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